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Inside Sales Associate (Bilingual) in Brampton, Canada at Stericycle

Date Posted: 1/23/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    1 - 2 Years
  • Date Posted:

Job Description

About Stericycle…

Our success has led to an opportunity for an Inside Sales Associate (Bilingual - French/English)

Stericycle, Inc. is engaged in the management of regulated waste and providing an array of related services. At Stericycle, we help businesses protect people and brands, promote health, and safeguard the environment. We provide an array of specialized solutions to healthcare organizations and businesses of all sizes

Why Work for us?

Stericycle is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be flexible, innovative, and adaptable in your mission to serve customers.

Join our team today!

About the Role

To acquire new customers and add additional value added services to current customer accounts specifically through outbound campaigns. 

  • Receive inbound and proactively make outbound calls to promote the company products and services, selling the benefits to existing and prospective customers and closing deals where appropriate.
  • Identify prospects and prospect sectors and develop those into a successful sales strategy.
  • Effectively qualifies clients through use of value-based and consultative selling methods. 
  • Ensure that the CRM system is kept up to date and used effectively to drive sales performance.
  • Timely and accurate completion of all documentation and information systems.
  • Support and assist with sales and marketing plan deliverables on request of the Program Manager.
  • Achievement of all Key Performance Indicators on a weekly basis including achievement of company sales, revenue and margin targets, up sell/cross sell targets, pipeline management, activity indicators and call quality scores.
  • Work effectively with other team members.
  • Ability to work flexible working hours as necessary.

Job Requirements

Required Skills
  • Must be fully bilingual (written and verbal) in French and English
  • Demonstrates general knowledge of Microsoft Word, Excel and Outlook as well as experience with a technology based Customer Relationship Management (CRM) tool.
  • Target driven with strong organizational skills.
  • Dynamic, energetic, ambitious, positive, enthusiastic.
  • Able to adopt a highly organized, pro-active and systematic approach.
  • Demonstrates the desire and ability to learn company products and services with the ability to match features, advantages and benefits to each individual customer.
  • Capable of dealing with any customer no matter size or complexity of case within agreed inside sales parameters.
  • Dedicated team player with drive and initiative.
  • Articulate and friendly telephone manner with high level of experience.
  • Excellent interpersonal and communication skills.
  • Ability to multi-task, work under pressure and meet and exceed set realistic targets.
  • Flexible and proactive approach to work.
  • Demonstration of a general knowledge of health and safety regulations desirable.

Education and Experience Required (including certifications and/or software requirements for the position):
• Education equivalent to Bachelor’s Degree in sales or marketing, or the equivalent in related work experience, demonstrating good knowledge of business processes and sales cycles.
• Two to five years of inside sales experience, or the equivalent in related work experi-ence, demonstrating the ability to manage and develop existing and prospective ac-counts.