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Inside Sales Executive - Stoney Creek in Stoney Creek, Canada at Stericycle

Date Posted: 2/8/2018

Job Snapshot

Job Description

We are currently seeking an Inside Sales Executive for our Shredding Services (Shred-It) business line. We are looking for a candidate with a strong telesales background and a drive to succeed.

Please visit the link below to view the services sold under the Shred-It business line:

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**This position is 2nd shift (11am to 8pm)**

Key Job Responsibilities:

Under manager supervision, this position is responsible incremental revenue through outbound sales calls. This includes lead campaigns and telephone prospecting targeting existing customers and new prospects. Conducts business needs analysis and develops appropriate service solutions for the customer/prospect. 

Focuses sales activities on value-added services and other revenue generating activities. 

Determine customers’ needs/requirements and negotiate an appropriate resolution by right sizing, price adjustments, and/or resolving service quality issues. 

•Makes outbound sales calls for potentially new and/or existing customers to sell our products and/or services. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing/lead campaigns and referrals 
•Effectively qualify clients through the use of Value-Based selling methods. Researches customer/prospect history and business needs in order to develop a complete service proposal. B
•Builds a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified. Forecasts Quarterly, Monthly and Weekly sales metrics within 5% of actual results and provides reports to Sales Management. Effectively meets assigned performance factors (key expectations) within assigned parameters. 
•Work with cross functional team members including transportation, billing, collections, sales, and customer experience departments to assist in providing satisfactory solutions from the customer perspective in order to retain business, and leverage communication from other departments to identify sales opportunities. 
•Effectively uses technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system. 
•Provide tracking data to the sales organization to assist in developing policies and programs to help drive sales. Identify sales trends when possible and provide management with updates. 
•Perform other miscellaneous and related duties as required or requested.

Job Requirements


•Education equivalent to Bachelor’s Degree in sales or marketing preferred, demonstrating good knowledge of business processes and order entry systems. Or Bachelor’s degree in other related field, with previous sales and/or marketing experience. Or two or more years of outbound sales experience, or the equivalent in related work experience, demonstrating the ability to manage and develop existing and prospective accounts. Must have experience with customer relations and support as well as exhibit leadership abilities.
•Demonstrates general knowledge of Microsoft Word, Excel, Outlook and contract management software.
•Demonstrates the desire and ability to learn company billing/customer database software in addition to learning the features of all company services and products and different levels of account options.
•Demonstrating a general knowledge of OSHA Regulations desirable.