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Office Coordinator - 1 year Contract in Stoney Creek,ON at Stericycle

Date Posted: 5/3/2018

Job Snapshot

Job Description


The Office Coordinator provides administrative and customer-facing support to ensure the efficient and compliant running of a smaller branch. Working as part of a team with individual accountability in defined areas, this position deals with sales, operational, financial and organizational responsibilities in a highly customer focused way. This position is a member of the operations team and has daily interactions with internal and external customers.
The Office Coordinator maintains Shred-its policies, standards, and practices while working with both internal and external clients and ensures adherence to Shred-it’s Vision, Mission and Values.
Key Job Activities:
1) Implements and supports all actions required as part of the accounts receivable/payable process in accordance with company policies and procedures with guidance from management.
2) Analyzes vendor statements, reconciling outstanding charges and credits.
3) Investigates and resolves inefficiencies in process flow and escalates to management in order for improvements to be implemented.
4) Assists with the creative development of innovative solutions to streamline processes.
5) Processes and submits confidential details to the corporate payroll department.
6) Responsible for maintaining office supply inventory.
7) Assists branch leader in vendor selection and maintains a professional relationship with suppliers.
8) Maintains a responsible approach to all security and safety matters related Shred-it’s operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern.
9) Ensures that all incoming telephone calls are courteously and efficiently handled and that messages are accurately documented.
10) Ensures accurate and timely process of all new accounts and contract renewal paperwork.
11) Works with the service department to schedule all console installs.
` 12) Manages the process of reviewing work orders and invoices for accuracy.
13) Other duties as assigned.

Job Requirements


Education and Experience Required:
• High school diploma or equivalent.
• 1-2 years of experience in an administrative support or office management role.
• Three (3) years of customer service experience.
• Proficient in MS Office products including Word, Excel, Outlook, Access and PowerPoint.
• Typing skills at an accuracy rate of 50 words per minute is highly preferred.
• Basic knowledge of SAP is highly preferred.