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Route Driver in Portland,OR at Stericycle

Date Posted: 3/30/2018

Job Snapshot

Job Description


The Shred-it Customer Security Representative / Route Driver is responsible for providing industry leading levels of service to our clients while taking care of all customer document destruction needs. The integrity of every Customer Security Representative is essential to maintaining goodwill and building new bonds of trust with our clients.

The Customer Security Representative is a member of the Operations team and plays an integral role as the face of Shred-it. The Customer Security Representative(II) maintains Shred-its policies, standards, and practices and ensures adherence to Shred-it’s Vision, Mission and Values.

CUSTOMER SECURITY RESPONSIBILITIES:
•Performs onsite/offsite document destruction of confidential information using mobile based shredding equipment.
•Maintains a high level of security when emptying consoles by ensuring all documents are retrieved, bags are placed and the consoles are securely locked.
•Services accounts using a hand-held device, providing customers a printed certificate of destruction upon completion of each service.
•Operates mobile shredder to conduct on-site shredding daily.
•Transports documents from client locations daily to be destructed offsite.
•Performs mandated daily safety and maintenance checks on truck and shredder equipment.
•Complete and maintain DOT logs when applicable.

CUSTOMER SERVICE RESPONSIBILITIES:
•Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it.
•Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business.
•Completes all necessary paperwork accurately as required by company policy.
•Ensures that all customer containers have been serviced and are orderly and clean.
•Maintains cleanliness of truck interior and exterior.
•Always maintains personal appearance and truck presentation in accordance with policies. Presents the Shred-it image in appearance and actions as superior and professional.
•Serve as a Helpful Expert in exceeding customer expectations on a regular basis.

Job Requirements



•High school diploma or equivalent.
•Class B CDL preferred but not required
•Minimum of one (1) year of route transportation experience is preferred.
•Basic knowledge of truck maintenance.
•Ability to lift a minimum of 57 pounds repeatedly over the course of the day. Must have a clean driving record.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.