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Salesforce.com Business Analyst II in Indianapolis,IN at Stericycle

Date Posted: 4/24/2018

Job Snapshot

Job Description


This position will be responsible for the analysis of customer sustainability reporting, current processes, identify process improvements and develop detailed business requirements to support changes to Stericycle Sustainability programs and systems, as well as provide data analysis for Innovation team projects. 
 
  • Responsible for division reporting including external customer cost savings reporting from the SRCL systems and other contract specified reporting metrix
  • Weekly auditing of operational production against performa
  • Analyze existing Solutions/Innovative processes within Sustainability, identify opportunities related to client needs/products and work with the team to develop new solutions and identify new outlets for recycle, reuse, repurposing materials
  • Special projects and business analysis for Sustainability Innovation services.  Evaluate and implement process improvements as well as make recommendations to improve company effectiveness and efficiencies.
  • Assist in Forecasting and Reporting Revenue and Expenses by customer for Indianapolis business.  Evaluate ROI on large capital investments.
  • Take a role on internal committees aimed at developing cost savings and revenue generation strategies along with new customer solutions.
  • Participate in reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
  • Performs other related duties as required or requested.

Job Requirements


  • Education equivalent to Bachelor’s Degree in Information Technology, Business, or other related discipline, demonstrating the ability to reengineer processes to make them more effective for the organization. 

  • Four to six years of business analysis experience in a medium to large size corporate environment.

  • Targeted experience with financial systems, hazardous waste and/or transportation logistics, a plus.

  • Must have 2-4 years of Salesforce.com (SFDC) experience

  • Develop Sales Force reports/dashboards and coordinating day-to-day/monthly reporting and analysis

  • Assists Salesforce development team in creating technical solutions, tools, views and dashboards (including business requirements gathering for and day-to-day management of Salesforce projects)

  • Maintain account ownership, segmentation, and other key sales data within our SFDC instance

  • Improve SFDC processes, implement SFDC best practices, and provide periodic SFDC training

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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