Title: Biosystems Service Coordinator
About Us:
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
The Biosystems Service Coordinator role involves implementation of customer trials and full hospital roll outs.
Management of hospital site-based technicians and building a good relationship with customers. Report to and support the Regional Manager Service, the position represents the key point of contact for customers for operational issues.
The role will involve extensive travel and flexible hours and workload to respond to customers’ needs and provide the necessary support to the team.
Key Job Activities:
Carry out operational aspects of all hospital site installations, working with the commercial account manager.
Ensure that company principles and standards are adhered to with respect to all personnel, resources, procedures and practices.
Ensure smooth transition post customer roll outs.
Develop the commercial / operational interface.
Train Stericycle staff whose duties are to carry out a managed service within the hospital.
Manage stock in both the north and south Stericycle plants by maintaining a stock inventory and liaising with the Knostrop wash line plant for additional requirements.
Education:
High School or equivalent
Experience (EMEAA):
The person will be a highly motivated individual with a commercial awareness, competent financial knowledge and extensive operational experience.
An excellent communicator.
Outstanding people skills with ability to build up relationships at a variety of levels both internally and externally.
A proactive disciplined organised self-starter who can work unsupervised and recognise the importance of working as a team.
General waste industry experience essential.
Certifications and/or Licenses:
Benefits:
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.