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Title:  Business Systems Analyst II IT

Requisition Id:  21330
Job Function:  Information Systems
Career Area:  Corporate Jobs
Work Location:  Bannockburn 2 - 2333

About Us:

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

The Business Systems Analyst II IT provides functional and technical support for various business units utilizing the Coupa & Concur platforms.   In support of Coupa & Concur, the Business Systems Analyst II IT, supports the SAP,  Coupa and Concur integration areas and systems through the design and implementation of existing and new business functionalities. In addition, this role will establish standards and requirements to evaluate and direct enhancements and implement solutions related to Coupa, Concur and SAP STP, T&E areas across enterprise-wide Stericycle. 


Designs and develops Source to Pay requirements and specifications to ensure systems and solutions are meeting corporate needs linking with Best Practice solutions and compliance. Supports the Coupa system, administers Con-cur and accountable for projects, enhancements, development, configuration, documentation, testing, training, go-live and on-going support within the Source to Pay (STP) and T&E areas according to Best Practices and supporting company business strategy and roadmap. 

Key Job Activities:

  • Provides expertise for process and solutions related to Coupa & Concur and integrations to both SAP and non-SAP tools. 
  • Develops and analyzes business requirements and translates them into designs, prototypes. Testing, training and support procedures.
  • Partners closely with team members in procurement, invoicing, sourcing, vendor management, accounting related to procurement, receipts and expense management
  • Provides oversite and review of configuration by system integration partners
  • Understands business processes, systems configuration, enhancements and data or enables related processes.
  • Works with business counterparts on delivering solutions based on Best Practices, business processes and Coupa expertise.
  • Creates documentation for various stages of planning, design, implementation and support of Coupa & Concur services.
  • Participates in weekly team meetings and internal initiatives to review outstanding issues and/or to discuss new trends or projects
  • Provide training, mentorship and ongoing support of Coupa & Concur and related interfaces to IT and business stakeholders.
  • Performs other related duties as required or requested


Scope of Work: 
Briefly describe the level/type of contacts that will interact with the position; impact of the position on the business, level/type of authority and independence. 

Contacts (Internal/External):    
Works with others within IT to ensure all local end-users, as well as facility users are able to perform their job functions properly during and after large-scale network upgrades or new installations.  This team member is in constant contact with outside vendors for solution progress and to ensure projects are on time/budget

Financial Responsibility:*    
This role does not have direct financial responsibility as it relates to departmental budgets or other

Direct Reports:    

Indirect Reports:    
System Integrators and Vendor Partners

Makes decisions/recommendations regarding the designs and configuration of soft-ware and network systems to be installed. 


Required Education: in Bachelors or Equivalent

Experience (North America):

A Bachelor’s Degree is required in the area of specialty (Bachelor’s degree in Business or Information Technology. MBA a plus).   Goals are generally communicated in "solution" or project goal terms. 

  • At least 5 years of Coupa experience with progressive responsibility and influence.
  • In Addition, at least 3 years of SAP and 2-3 years of Concur experience preferred
  • At least 2 full cycles of Coupa implementation projects with hands-on project experience designing, test-ing and implementing those solutions 
  • Knowledge working with Global Strategic Sourcing, Procurement, Vendor Management, Accounts payable in an international environment
  • Experienced working on advanced, complex technical projects or business issues requiring technical or in-dustry knowledge. 


Business Systems Analyst II specifics: 

  • Technology knowledge of major applications, middleware and platforms
  • Understanding of business processes and solutions
  • Understanding of integration points of Coupa with SAP SD/FI/MM/PP and other modules, and Concur integration with SAP FI
  • Demonstrated experience in the development of Coupa solutions for business programs/projects
  • Provide training, mentorship and ongoing support of Coupa & Concur solutions and best practices to IT and business stakeholders.
  • Strong analytical ability, judgment and problem analysis techniques.
  • Strong communication skills both written and verbal and able to effectively operate with VP level executives.
  • Strong interpersonal skills with the ability to work effectively in a matrixed organization.
  • Ability to work with teams that are geographically distributed and work across different time zones.
  • Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects.
  • Technically competent; able to supervise and inspire other team members.
  • Travel may be required.


Technical skills required: 

  • Experience in Coupa and integration to SAP required
  • Experience administering, configuring, implementing and maintaining Coupa solutions
  • Experience working with global strategic sourcing, procurement, vendor management, accounts payable, invoicing, receipts, expense management and integration with SAP Modules and non-SAP tools in an in-ternational environment.  


Technical skills preferred:

  • Experience in 3rd party software solutions
  • Certification in Coupa 
  • Experience in S/4 HANA 
  • Experience with Concur


Key Competencies (Non-technical Behavioral Skills, i.e. presentation, negotiation, customer service skills), you may just list the most important:

  • Demonstrates the ability to present ideas and information in a clear, concise, organized, and diplomatic manner; ask appropriate questions in order to obtain information; listen to others to respond effectively to ideas and questions.  
  • Present prepared information to individual and groups in a manner that is clear and concise. 
  • Demonstrates the ability to gather and analyze facts and data, and draw correct inferences from the information; weighs alternatives and presents logical solutions to problems.
  • Demonstrates the ability to make sound decisions after considering all facts, potential risks, customer needs, and alternative solutions when dealing with all types of issues.


Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Chicago