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Title:  Desktop Engineer Sr

Requisition Id:  23871
Job Function:  Information Systems
Career Area:  Corporate Jobs
Work Location:  Bannockburn 1 - 2355 (CORP)

About Us:

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

The Desktop Engineer Sr is accountable for platform/product management, solution design, and service administration.  This position is responsible for Microsoft Platforms, Office 365 services, Endpoint Management and project delivery.  This role manages all business, functional, and technical requirements for enterprise services within scope of responsibility such as but not limited to, asset lifecycle, endpoint management, mobile device management, enterprise collaboration, and technologies supporting directory listings, domains, backup and recovery.

Key Job Activities:

•    Collaborate with Enterprise Architecture and Desktop Engineering Architect on service enhancements and/or project requests on solution requirements, and design.
•    Ensure services are implemented and/or enhanced within project scope, schedule, and budget commitments.
•    Guide and mentor other team members for service fulfillment, service management, and functional platform administration.
•    For each enterprise service, ensure service levels are consistently met or exceeded, establishing and/or adjusting SLA’s through continuous improvement.
•    Collaborate with Information Technology and business unit personnel to ensure alignment on enterprise service direction, and platforms that support them.
•    Perform other duties and responsibilities, as assigned.


Preferred Education: in Bachelors or Equivalent

Experience (North America):

•    Bachelors or equivalent.
•    7 Years of Experience, preferably in Information Technology


Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.  This document does not create an employment contract, implied or otherwise.  Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.  To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Chicago