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Title:  Director Billing and Cash Application

Requisition Id:  19487
Job Function:  Finance
Career Area:  Corporate Jobs
Work Location:  Bannockburn 1 - 2355 (CORP)

Position Purpose:

Director, Billing and Cash Application leads the centralized Billing and Cash Application Teams, which includes:
•    Managing team members; productivity, performance evaluations and career development
•    Driving process improvements and innovation through metrics/SLAs/KPIs to improve workflow and customer satisfaction utilizing 6 sigma processes
•    Managing billing and cash application interface with the General Ledger
•    Ensuring the accuracy of invoicing (~350K invoices per month)
•    Administering and enforces billing and cash application policies and procedures
•    Working closely with Customer Service to integrate billing and cash application issues and adjustment with a “One Call Resolution” philosophy
•    Performing other related duties as required or requested

Key Job Activities:

•    Ability to identify root causes of problems and create new solutions to non-routine problems; identify inefficient business work processes and recommend technological solutions to improve; consider the impact and application of proposed solutions on other projects, or business information problems. 
•    Ability to present ideas and information in a clear, concise, organized, and diplomatic manner; ask appropriate questions to obtain information; listen to others to respond effectively to ideas and questions.  Present prepared information to individual and team in a manner that is clear and concise, holds their interest and addresses their needs or concerns
•    Ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience and adhering to company policy
•    Ability to provide guidance to individuals and teams towards the accomplishment of meaningful goals that support business goals; build on strengths; provide encouragement and recognize accomplishments
•    Ability to manage multiple projects and meet key milestones


Preferred Education: in Bachelors or Equivalent

Experience (North America & LATAM):

Education equivalent to Bachelor’s Degree in Accounting or Finance (Master’s Degree Preferred), or the equivalent in related work experience.  
Seven years or more of analytical experience in a general office environment demonstrating a strong knowledge of business process analysis and business modeling in a multi-location/multi-state environment. 
Sound knowledge of billing and cash application systems, 6 sigma initiatives and implementation.
Proven proficiency in using, MS Excel, PowerPoint and Word.


Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.  This document does not create an employment contract, implied or otherwise.  Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.  To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Chicago