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Title:  Manager Communications, Sales Operations

Requisition Id:  6733
Job Function:  Sales Support
Career Area:  Sales & Marketing
Work Location:  Bannockburn, IL

Position Purpose:

As the Manager Communication Sales Operations for Sales Excellence within the Commercial organization, this position is responsible for designing, developing, and executing communications strategies, plans and messaging that will engage and connect all Stericycle’s sales teams.  Develop creative content that supports proactive internal storytelling for recognition, training, performance, key programs and initiatives critical to business growth.  These communications can be broad reaching with significant impact to sales team members, leadership, and other key stakeholders.


The ideal candidate will be working remotely but subject to change according to our company policy. You also have the option to work out of the Bannockburn head office if preferred. 

Key Job Activities:

•    Designs, creates, and deploys creative communication plans and executes in coordination with internal teams and stakeholders.  Identifies target audience and develops communication that will engage and create interest with the audience, and deliver messages that will support key growth objectives and create goodwill with internal stakeholders and employees
•    Provides strategic sales communications regarding sales recognition, key accomplishments and successes, case studies and other sales impacting program initiatives that drive performance in the various Stericycle sales functions and teams.  Advise and support leaders on creative approaches to engage stakeholder audiences
•    Collaborates with marketing in the development and implementation of an annual digital communications strategy and plan for the Commercial organization that is integrated with and supports key activities of Stericycle’s sales objectives
•    Proactively identify trends, risks, challenges and solutions and help lead and drive correcting and change actions
•    Collaborates with Corporate Communications and Marketing to ensure all digital communications planning, execution and messaging is integrated and linked with company positions and corporate goals
•    Measure effectiveness and adjust plans accordingly to support desired outcomes
•    Coordinates and creates content for Commercial Town Hall meetings and other regular Commercial update meetings
•    Perform other duties and responsibilities, as assigned


Preferred Education: in Bachelors or Equivalent

Experience (North America & LATAM):

•    Bachelor’s degree in Journalism, Communications and/or English preferred, and at least 5 years of experience developing, executing relevant communications experience.
•    Exceptional writing, editing and verbal communications skills
•    Advanced skills creating and editing PowerPoint presentations
•    Experience leading cross-functional teams
•    Creativity and attention to detail
•    Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
•    Experience leading and completing multiple projects on deadline
•    Experience with digital, web, multi-channel communications formats and techniques
•    Proven ability to work collaboratively in cross-functional teams 


Stericycle offers a competitive salary and full benefits package including tuition reimbursement and job specific certifications included but not limited to forklift certification.


Disclaimer:  The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.  This document does not create an employment contract, implied or otherwise.  Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.  To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.