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Title:  Sales Operations Analyst

Requisition Id:  12866
Job Function:  Sales Support
Career Area:  Sales & Marketing
Work Location:  Bannockburn, IL

Change your Career, Change your World

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health.  This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being.   Change your career.  Change your world.  Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

This position plays an integral part in enabling insightful data analytics used in decision-making at Stericycle.  The Sales Operations Analyst is a proactive, analytical individual contributor with basic data prep and blending skills and exposure to data visualization concepts.  This role is responsible for supporting the development of interactive and actionable dashboards, analyses and reporting through partnership with senior level staff within the Commercial organization

Based on the business needs, the incumbent will be assigned to a functional area to provide data analysis and support such as (sales, marketing, operations, finance, etc.).

Key Job Activities:

Prepares and reviews data for functional leaders based on the analytical trends and results found in the data and market trends.

Supports data mining and analysis for ad hoc projects by leveraging existing dashboards and basic data visualization concepts.  Supports the design and maintenance of data and business intelligence applications and platforms that are internally created.

Enhance existing dashboards and visualization applications in partnership with Senior Sales Operations Analysts.

Effectively communicate findings and complex analytical solutions to Reporting & Insights management team. 

Perform rigorous quality assurance steps to deliver highly accurate and reliable work products. 

Incorporate on-going feedback from stakeholders into existing dashboards and analyses. 

Understand and utilize available tools to solve evolving business problems.


Required Education: in Bachelors or Equivalent

Experience (North America & LATAM):

  • Bachelor of Science degree in a quantitative discipline (Computer Science, Mathematics, Statistics, Economics, Engineering, Operations Research) or the equivalent in related work experience.
  • One or more years of recent experience as a Business or Sales Analyst. 
  • Minimum of one year of experience and knowledge building reports within a standard reporting application (i.e. SAP Business Objects, Cognos BI, SQL Reporting Services, etc.) and in creating ad hoc data marts for analysis using ETL tool (i.e. SQL, Alteryx, SSIS, etc.)
  • Past experience with (understand and develop queries) SQL, SAP Hana Enterprise and relational databases preferred.
  • Proficient in Excel and comfortable using other Microsoft Office products.
  • Willingness to expand upon known technical skills and continually develop/learn new technical skills in support of new tools/methods.
  • Ability to work independently and manage several simultaneous projects with a focus on results.
  • Experience in service and/or healthcare related business preferred, but not required.

Experience (EMEAA):

Certifications and/or Licenses:


Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.



Nearest Major Market: Chicago