Title: Account Executive Inside Sales
About Us:
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
The Account Executive (AE) position is a role that is focused on three main objectives: To retain current customer base; expand Stericycle value and grow existing customer base; and to engage in active prospecting/hunting to acquire new customers and obtain incremental revenue through sales calls, lead campaigns and prospecting in their designated territories.
This is a Hybrid position- The Account Executive will report to the Mississauga or Burlington ON office.
Key Job Activities:
• Make outbound sales calls to prospective customers to sell Stericycle’s services and/or products. Acquire new customers and convert existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
• Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms.
• Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals.
• Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (i.e., sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses in CRM tool.
• Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture.
• Work in a fast-paced, competitive sales environment that recognizes and rewards top performers.
• Strictly adhere to the Rules of Engagement policy, all prospects / calls must be researched, verified and documented in Salesforce.com. Keeps comprehensive and accurate notes about customer interactions in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned
Education:
Experience (North America & LATAM):
• 2-5 Years of Experience, preferably in telephone-based sales
• Bachelor’s degree or equivalent
• 2+ years’ experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.
• A proven track record of meeting or exceeding assigned sales targets in a similar role.
• Must have experience with customer relations, support and exhibit leadership abilities.
• Ability to learn company features of all company products and services, at varying levels of account options.
• Knowledge of Microsoft Office products such as Word, Excel and Outlook are required.
• Knowledge of Salesforce.com tool is preferred.
• Knowledge of OSHA Regulations or Healthcare industry knowledge is preferred.
Benefits:
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Our Promise:
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice. #Ll-CC1