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Title:  Hospital Services Technician

Requisition Id:  8195
Job Function:  Field Services Operations
Career Area:  Operations
Work Location:  Sainte-Rémi (rue Roche-Lecuyer)

Position Purpose:

Stericycle is hiring now in Montreal City! We, as an essential business, are on the front lines as supporting the healthcare industry during COVID-19 pandemic. This means that, in addition to our generous benefits, our team members enjoy better stability and opportunities for advancement. We've also updated our policies and training to ensure that all of our team members can safely serve our customers. We protect what matters.

The role will work under management direction of their manager, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. The role is support hospitals in the Quebec City area. 

This role is a Monday through Friday opportunity,  typically starting at 6:00am

Key Job Activities:

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.    70%
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.    10%
Maintains a rigid collection and service schedule.    10%
Communicates duty status on a defined scheduled.    5%
Performs other related duties as required or requested.    5%


Required Education: in High School Diploma or Equivalent

Experience (North America & LATAM):

Required Years of Experience (North America only):   2+ years
Preferred Experience:   Good knowledge & understanding
For Management jobs, years of management experience preferred:   None
•    Education equivalent to graduation from high school, or GED.
•    2+ years of related experience, customer service preferred, or the equivalent in related work experience, 
•    Demonstrate strong communication skills and tact in providing superior customer service in a variety of settings and situations.
•    May require mandatory immunizations and credentialing based on customer requirements.
•    Must possess a valid driver’s license.  Must possess reliable transportation to travel between customer facilities.
•    Ability to work independently and with little supervision. 
•    Knowledge of computer/handheld of software applications including spreadsheets, and application-based programs to track daily KPI’s.

Experience (EMEAA):

Certifications and/or Licenses:



The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.