Title:  Revenue Support Representative

About Us:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

Under direction of the Manager Revenue Realization this position is responsible for researching, verifying and capturing revenue leakage through analysis of current customer contracts and use of core systems (SteriWorks, S4, and Salesforce). Key duties include supporting departmental initiatives, researching opportunities of suspected revenue leakage, verifying, quantifying and capturing revenue leakage.  

Key Job Activities:

Attend manager-led cross functional meetings to solution and capture various sources of revenue leakage
•    As outlined by manager, support new and existing revenue realization initiatives based on proactive and reactive business needs
•    Investigate root causes of revenue leakage through thorough review of customer contracts
•    Populate existing reports with relevant customer and/or contract information in support of manager defined goals and tasks 
•    Research for review and discussion with manager areas of suspected revenue leakage in existing customer contracts
•    Using processes put in place by manager, quantify the expected impacts of various sources of revenue leakage 
•    Collaborate with manager to identify the legal ability to resolve loss of entitled revenue by reviewing customer contracts
•    Perform other duties and responsibilities, as assigned
 

Education:

Experience :

Licenses and Required Competencies:

•    Proficient in Excel and comfortable using other Microsoft Office products
•    Experience reading or reviewing contracts
•    Demonstrated the ability to meet project deadlines and establish and maintain effective working relationships with people at all levels in the organization.   
•    Ability to manage relationships and work collaboratively with multiple constituents and provide informal influence on to achieve desired outcomes. 
•    Demonstrates the ability to function independently, initiate/drive projects to completion with minimal guidance, and resolve problems without direction.  Proactively identify potential roadblocks and escalate to leadership as appropriate.
 

Benefits:

Our Promise:

Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.  

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.