Title:  Sr. Manager of Internal Communications

About Us:

Stericycle is now part of WM!!!  To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release!

The Stericycle organization continues to integrate with WM on our journey to become the most reliable, innovative, trusted, and admired environmental services company. We are seeking an experienced and agile Sr. Manager of Internal Communications to develop and execute communications strategies for immediate integration activities and, as integration nears completion, transition to supporting enterprise-wide initiatives. Reporting to the Vice President of Marketing and Corporate Communications, this role is critical to maintaining the engagement and alignment of team members across a wide range of teams, roles, and geographies through compelling, employee-centric communications. It’s an exciting time to be a part of these two organizations as they come together.

Position Purpose:

This individual will oversee the strategy, planning, and production of key internal communications efforts, ensuring content is high-quality, on-brand, and audience-appropriate. Initially, this individual will focus on managing Stericycle’s internal communication platforms and work cross-functionally to develop and distribute integration-related communications. This role will evolve as the integration progresses, helping to steer the harmonization of Stericycle and WM’s communications and processes to align with the strategic vision for WM, enhance employee engagement, and foster a unified culture.

Key Job Activities:

•  Translating business strategies into key messages, developing appropriate internal communications initiatives in support of those strategies, and executing and driving programs that build trust, drive engagement, and align teams.  
• Managing the day-to-day creation, scheduling, and posting of content in email and on the company’s internal website. This includes understanding news value, overseeing the editorial calendar, and utilizing technical capabilities of various communication platforms as well as authoring content.
• Developing and producing a variety of content types, including articles, newsletters, emails, intranet posts, and presentations, to support internal communications initiatives.
• Collaborating with senior leadership and business partners across various departmental functions (i.e., HR, IT, Finance, Sales, Marketing, Operations, etc.) on communication and execution strategies, recommending innovative ways to inform and engage team members while connecting core initiatives to the collective organization’s values and brand narrative during the integration.
• Partnering with external communications counterparts and other key functions to effectively align storytelling across all internal and external audiences.
• Continuously assessing and optimizing existing channels and tools for Internal Communications to strengthen all team members’ understanding of company strategy and culture, while also exploring new and innovative technologies to reach and engage a diverse range of connected and front-line internal audiences.
• Measuring and reporting outcomes by setting KPIs and gathering feedback to inform decision-making and measure success.
  Planning and supporting certain high-profile monthly, quarterly, and annual company meetings and special events, including the preparation of agendas, presentations, and related content.
  Maintaining standardized processes and ways of working to enhance collaboration, productivity, and innovation across workstreams.
• Experience leading communications during mergers and acquisitions, demonstrated comfort with change, working cross-functionally, and effectively linking integration efforts to a broader organizational vision.
• Working knowledge of organizational change management strategies and ability to weave change management practices into enterprise communications.
• Required to work in office 4 days a week, Monday - Thursday
• Performing other duties and responsibilities, as assigned.

Experience :

•    A bachelor’s degree in communications, marketing, or journalism or equivalent work experience.  
•    A minimum of 6 years of experience developing and implementing effective, innovative, and strategic global internal communications programs in support of employee engagement, business priorities, and culture as well as a track record of delivering strong, measurable results.
•    Exceptional writing, editing, and project management skills with keen attention to detail across all tasks and deliverables.
•    Demonstrated ability to think strategically, creatively, and innovatively while also acting tactically to accomplish key goals.
•    Demonstrated ability to identify, recommend, and implement various internal communication technologies and tools.
•    Excellent people and project management skills with the ability to thrive while managing multiple time-sensitive projects under tight deadlines.
•    Demonstrated proficiency in Microsoft Office, SharePoint, and cloud-based internal communications platforms
•    Demonstrated ability to work effectively with all levels of internal stakeholders, including with executive leadership (C-suite level) and a broad range of cross-functional partners.
 

Benefits:

We Have You Covered 
Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise:

Our Promise
Stericycle is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected category. Stericycle is committed to protecting what matters and includes compliance with all fair employment practices regarding citizenship and immigration status.

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.