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Title:  Operations Support Representative-Expert

Requisition Id:  1370
Job Function:  Administration
Career Area:  Corporate Jobs
Posting Location:  USA-IN-Indianapolis
Position Purpose:

Briefly summarize the purpose of this position in one or two sentences. Provide operational and administrative support to the Expert AUDIT QA department in support of Quality Audit activities.

Key Job Activities:

1) Manage field data:
• Track auditor data deliverables
• Process data
• Enter data
• Review and proof data for accuracy
• Follow-up with auditors as needed
2) Communicate with Field Auditors, Client Managers, clients, in-house contractors and other departments to support project activity:
• Project assignments
• Communicate updates
• Respond to questions
• Follow-up on missing materials and expenses
3) Plan, coordinate and execute project activity with Client Managers
4) Prepare project instructions:
• Create project instructions
• Post field auditor instructions to Stericycle site
• Print, pack, ship, email materials and instructions to auditors
• Participate in auditor trainings
5) Monitor project activity:
• Daily updates to Client Manager
• Modify activity if required
• Client updates
6) Manage auditor expenses:
• Review and approve expenses
• Monitor outstanding expenses and open advances
• Follow-up with auditors as needed
7) Perform other duties as assigned, which are consistent with the operation and improvement of the department.
8) Complete field auditor ratings.
9) Perform general administrative duties.

Required Education: in High School or Equivalent
Experience (North America & LATAM):
Required Years of Experience: 2-4
Experience (EMEAA):
Certifications and/or Licenses:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Indianapolis