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Title:  Account Manager

Requisition Id:  5581
Job Function:  Sales
Career Area:  Sales & Marketing
Posting Location:  USA-FL-Miami

                                           Do you want to work for a top-rated Sales organization?
                                           Are you looking to launch a successful career in sales? 
                                           Are you interested in providing products and services that help the environment? 

Stericycle is currently seeking talented, competitive individuals to join our growing Sales organization. You will be provided with the latest technology, tools and training to ensure best chance of success. Top performers will be rewarded with lucrative commissions, opportunities for growth and advancement, recognition trips, and more. Stericycle was recently recognized as one of Selling Power’s “50 Best Companies to Sell For”!

Position Purpose:

The Account Manager is responsible for maintaining and developing existing customers through high levels of service in order to expand and strengthen the relationship. The Account Manager is a member of the sales team and is responsible for customer planning and administration, monitoring, and optimizing the revenue potential and operational performance of their branch’s accounts. The Account Manager maintains Stericycle policies, standards, and practices both within and outside their assigned territory and ensures adherence to Stericycle’s Vision, Mission and Values.


The Account Manager will be working remotely but subject to change according to our company policy. You also have the option to work out of the Medley, FL or Pompano, FL sales office once or twice a week if preferred. The ideal candidate will cover the entire Miami area as part of their territory. 

Key Job Activities:
  • Maintains and develops existing customers by being the subject matter expert in order to optimize the quality of service, business growth, and customer satisfaction. Actively identifies opportunities to introduce additional services, thereby increasing the revenue opportunity within each customer’s business portfolio. Liaises with customers to understand their requirements with respect to products and services that the business’s currently offers or is planning to offer.
  • Maintains a high-profile presence in the market by conducting client care visits; turning a sales relationship into a long-term partnership. Proactively conducts strategic account re-views with all assigned customers on a regular basis in order to review service needs and usage trends. Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it. 
  • Formulates strategies to retain customers where revenue may be decreasing by using “out of the box” type thinking. Partner with the Operations team on retention, customer issues and concerns. Debrief on any service issues with SM, Operations Manager, and CSRs, as required. 
  • Completes standard weekly and quarterly reports along with any ad hoc reporting re-quests. Participates in all sales and other training provided by Stericycle/Shred-It. Partici-pates in special projects and promotional campaigns under the direction of the District Sales Manager/Director of Sales. 
  • Maintains a responsible approach to all security and safety matters related to Shred-it operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern. 
Preferred Education: in High School or Equivalent
Experience (North America & LATAM):
  • Minimum of two (2) years of account management experience
  • Previous industry experience, including an understanding of document destruction and/or records management, business continuity and risk management solutions is preferred
  • Experience with the Microsoft Office suite of products, and strong internet skills
  • Mobility to drive a motor vehicle throughout the day for business needs
  • Ability to sit for up to eight (8) hours per day
  • Ability to walk in the course of business up to four (4) hours per day
  • Ability to operate a personal computer
  • Ability to talk regularly over the phone with customers and co-workers up to eight (8) hours per day

•    Comprehensive World-Class Training Program 
•    Solid Base Salary & Unlimited Commission Potential 
•    Monthly & Annual Performance Bonuses & Incentives
•    Mileage Reimbursement 
•    Solid Career Path 
•    Annual Recognition Events at Exotic Resorts 
•    401(k) matching program
•    Education assistance program
•    Medical, Dental & Vision Insurance Package 
•    Disability & Life Insurance 
•    Paid Vacation & Holidays
•    Company phone and Laptop 


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Miami