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Title:  Project Manager Data Analytics

Requisition Id:  455
Job Function:  Customer Experience
Career Area:  Customer Service
Position Purpose:

This role will act as an internal consultant to our operational business partners and contribute to the development of a comprehensive understanding of business performance; identify issues and opportunities to enhance customer experience; and seek to improve profitability, marketing and operational efficiency and performance. This position will be expected to leverage data analytics in order to provide a world class experience to our customers at Stericycle. Will be expected to work in conjunction with a group of business analysts to help them prioritize projects and align resources in order to the have the greatest impact on business operations.

Key Job Activities:

1) Conduct complex analysis of business performance to identify opportunities for business improvement.

2) Champion the adoption of strategic initiatives to enable the businesses to achieve financial objectives.

3) Create insightful reports that help monitor business performance, understand variances and highlight key metric variances causing financial and operational variances.

4) Build and maintain necessary cross-functional business relationships with all operational impact areas, such as Technology, Operations, Law, and Compliance, to independently drive business results.

5) Using information from clients, sales, operations, and IT, document a project's scope, specific requirements, operational processes, product mix, system configuration and service offering to be implemented.

6) Other duties as assigned or requested.

Required Education: in Bachelors or Equivalent
Experience (North America & LATAM):
Required Years of Experience: 5-7
Experience (EMEAA):
Certifications and/or Licenses:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Atlanta