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Title:  Master Data Associate

Requisition Id:  2426
Job Function:  Finance
Career Area:  Corporate Jobs
Posting Location:  USA-IL-Bannockburn

The Master Data Associate will is responsible for the successful CSA contract set up in terms of master data input within the SAP operating system utilized within Shred-it North America.

S/he will provide support service to the North America corporate branches to ensure accurate and efficient input of customer data into SAP. Working in conjunction with branch operations the focus of the role is to ensure exceptional customer service in terms of accurate customer account and contract set up. The Master Data Associate will also be required to provide advisory and corrective support to branch personnel in queries relating to SAP master data issues and queries.

Customer service and exceeding our customer’s expectations with regard to service set up are a prerequisite of this role. In addition, the Master Data Associate will be responsible for maintaining centralized data components such as pricing matrix, Fuel Surcharge, CPI, Trucks, and SAP products.

Key Job Activities:

  • 2-4 years' experience required.
  • Responsible for the timely entry and upload of new locations on a daily basis in SAP.
  • Identify duplicate locations and liaise with the field to clarify accuracy.
  • Responsible for ensuring CSA completion to company standards to permit effective client set up and minimize master data issues leading to residual invoice / service issues.
  • Liaise directly with District Sales Managers to clarify and ensure data accuracy and ensure company standard maintenance.
  • Form an effective communication structure and liaise directly with branch operational / administrative personnel in terms of routing input and welcome letter generation.
  • Periodic auditing to ensure master data integrity.
  • Liaise with other Support Centre departments to maintain centralized data elements.
  • Daily management of clearing any failed bdoc’s and Ibase errors. Manage / clear the VFX3 report.
  • Run the “invoices not on invoice list” report and correct as necessary.
  • Other duties as required.