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Title:  Operations Support Representative IWSS

Requisition Id:  1389
Job Function:  Administration
Career Area:  Corporate Jobs
Position Purpose:

Under direct supervision, performs the complete IWSS Third Party Vendor Invoice process by handling all invoices in a timely and efficient manner; validating invoice data to Vendor Statement of Work (SOW); submitting Pass Through Charges; resolving invoice discrepancies; and maintaining on-going communication with IWSS Operations, Vendors and/or Hospitals as needed.

Key Job Activities:

1) Process larger/national vendors’ invoices, as assigned, rebate checks, and other expenditures to ensure accuracy & timeliness. Responsibilities include, but are not limited to:
- Review/understand Vendor Contracts and/or Statement of Work (SOW)
- Track expected/received invoices by vendor and follow-up on missing invoices.
- Review/Analyze invoices received to ensure it meets contract/SOW terms. Work with IWSS Operations to resolve any discrepancies identified in this process.
- Ensure IWSS Operations can view their invoices via shared drive.
- Approve invoices up to established approval level. Partner with IWSS Operations/Management to ensure all invoices have proper approval level.
- Identify and submit to Billing all Vendor Invoice Pass Throughs charges to be invoiced to IWSS Customers
- Prepare/complete AP batch (excel) upload process.
- Submit invoices to A/P on a timely basis and validate payments to vendors were made. Resolve any AP batch rejects/discrepancies within established timelines.
- Process expedited payments to ensure IWSS customer is not impacted.
- Reconcile/Audit Vendor payments compared to Vendor Statements
- Partner with IWSS Operations to resolve invoice discrepancies
- Work with Vendors to provide invoices via electronic means (Portal, Email)
- Complete timely entry of all invoices into the IRIS or Other system.
2) Support customers (including, but not limited to, field personnel, hospital contacts, vendors, accounting, et cetera) with questions and problems.
3) Work with various levels of management on small and larger projects. Identify opportunities to improve and enhance processes within the department.
4) Coordinate various activities to ensure deadlines are met.
• Train and support team members for rotation of and backup for all job functions.
• Assist team with escalated vendor issues.

Required Education: in High School or Equivalent
Experience (North America & LATAM):
Required Years of Experience: 0-2
Certifications and/or Licenses:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Chicago