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Title:  Retention Development Representative

Requisition Id:  1484
Job Function:  Sales
Career Area:  Sales
Position Purpose:

This position is a specialized role within inside sales focusing on interacting with past due customers. This position will be responsible for making outbound calls as well as sending emails. The Retention Development Rep will provide a crucial link to connect customers at the early stages of collections. They also identify potential business needs from current customers utilizing Stericycle’s suite of services. This is an entry level position on the Inside Sales team. 


Key Job Activities:

Once a past due account is identified, this RDR will work with the customer to take appropriate action. The RDR will also be able to triage calls to the appropriate departments within Stericycle.
Pro-actively share ideas within the Sales department that helps increase efficiencies and effectiveness within the organization.
Performs necessary record keeping activities within Salesforce.com and Microsoft outlook.
Performs other related duties as required or requested.

Required Education: in High School
Experience (North America & LATAM):
Certifications and/or Licenses:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market: Chicago