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Title:  Supervisor Service In-Service (Southampton, PA)

Requisition Id:  1104
Job Function:  Plant/Processing Operations
Career Area:  Operations
Position Purpose:

Are you looking to join a team that rewards and promotes top performers?  Would you enjoy working for a reputable, environmentally- conscious company?  If so, join Stericycle, where team members can grow/develop their skills and are encouraged to be innovative. 

At Stericycle, our company culture is built on a foundation of respect, diversity, synergy, commitment, and partnership. We are committed to an environment where people can grow and develop and where innovative ideas and new approaches are valued. 

Service Supervisors are an integral component of the Stericycle Sharps Management Service and will be rewarded for their hard work with an affordable, comprehensive and competitive benefits package designed to help team members and their families maintain a healthy life/work balance.  We offer medical insurance within 60 days of hire, vision coverage, dental insurance, 401(k) Plan and Trust, Employee Stock Purchase Plan, tuition reimbursement, Employee Assistance Program (EAP) Your Protection, Short Term Disability, Long Term Disability, Life and Accidental Death & Dismemberment Insurance, Healthcare Flexible Spending Account, PTO/paid vacation time, paid holidays, personal days, sick days and paid funeral leave.

Position Description:

This full-time position will supervise 10 -13 team members who service facilities in Eastern Pennsylvania and Northern Delaware.

Working from your home office, oversee all activities of the Service Specialists. Manages the time schedules and collection efficiency of the On-Site Service Specialists. 

Key Job Activities:

1) Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to support services needed.
2) Provides site supervision of On-Site Service Technicians at multiple locations.
3) Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians , as assigned.
4) Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues.
5) Travels between customer facilities providing on-site placement and collection of waste containers for various Stericycle programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well.
6) Performs other related duties as required or requested.

Education:
Required Education: in Associates or Equivalent
Experience (North America & LATAM):
Required Years of Experience: 2-4
Experience (EMEAA):
Certifications and/or Licenses:
Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.


Nearest Major Market: Philadelphia