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Title:  Leave of Absence Specialist

Requisition Id:  8612
Job Function:  Human Resources
Career Area:  Corporate Jobs
Work Location:  Bannockburn, IL

Position Purpose:

The LOA Specialist is responsible for researching, analyzing, supporting, and administering company leave of absence programs in a manner supporting company culture and ensuring policy and statutory compliance with governing agencies.  The LOA Specialist also determines administrative procedures, recordkeeping and employee communication needs and works with managers and the benefits and HR teams to fulfill those needs.

Key Job Activities:

1.    Work with the Leave of Absence (LOA) Program Manager to support and manage all administrative aspects of the LOA programs including Short-term disability, Long-term disability, FMLA, statutory leaves, Personal leaves, Parental leaves and Workers’ Compensation leaves.

2.    Calculate and audit all bi-weekly and weekly LOA pay amounts reported by the TPA and coordinate payments and adjustments with the Company’s payroll team. Ensure coordination and payment of accruals during applicable elimination periods and coordinate any concurrent state-paid disability programs.

3.    Review daily reporting from TPA to identify new LOA claims and review data to ensure eligibility and entitlement for leave.

4.    Work closely with the HR Data Compliance team for timely updates to team member statuses in the HR system of record to ensure that team members are placed in the appropriate leave status and that statuses are reactivated upon return to work.

5.    Provide guidance to Management regarding pay and use of time off benefits and other administrative functions during LOA events.

6.    Provide technical research and answer team member questions regarding interpretation of time off policies and complete third-party requests.  Work with third party administrator in monitoring systems and administration of plans and assist employees with problem resolution related to pay and status changes.

7.    Maintain administrative tools and resources used in the administration of LOA programs including LOA tracking sheets and status change reporting sheets.

8.    Develop and maintain the knowledge and skills necessary to perform position responsibilities.  Stay abreast of current trends and regulatory issues surrounding benefit plan design, administration and compliance.

9.    Other duties as assigned.


Preferred Education: in Bachelors or Equivalent

Experience (North America & LATAM):

•    Education equivalent to bachelor’s degree in Human Resources or Business, or the equivalent in related work experience with knowledge of benefit legislation, such as FMLA, ADA, Statutory LOA programs, COBRA, ERISA, and HIPAA.
•    Strong analytical skills and attention to detail, including significant experience using Microsoft Excel to analyze and evaluate data to validate numbers-based conclusions or identify data inconsistencies.
•    Three or more years of Human Resources experience, ideally with outsourced leave administration and Human Resources solutions.   
•    Experience in administration, compliance, and regulatory aspects of benefit plans, primarily with leave of absence plans.  Experience with Health, Dental, Life, AD&D, Disability, Tuition Reimbursement, time away from work, and voluntary benefits a plus.
•    Demonstrates proficiency in Microsoft Word and PowerPoint.  
•    Experience working with HRIS/Payroll systems.  ADP and SuccessFactors experience preferred.

•    Demonstrates the ability to gather and analyze facts and data and draw correct inferences from the information; weighs alternatives and presents logical solutions to problems.
•    Demonstrates the ability to review and proofread work for accuracy and complete specific aspects of assignments, as directed.  
•    Demonstrates the ability to follow work plans and commit time and effort required to complete functions of the job.  
•    Demonstrates the ability to present ideas and information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listens to others to respond effectively to ideas and questions.  Presents information to individuals and groups in a manner that is clear and concise, holds their interest and addresses their needs or concerns.
•    Demonstrates the ability to generate new ideas; recognizes the need for and develops new approaches to problem resolution.  
•    Demonstrates the ability to probe beyond stated requests to articulate and represent customer perspective and works with customers to resolve outstanding issues.
•    Demonstrates the ability to manage own time, activities, and resources.  Identifies specific activities required to accomplish objectives, ranks them in order of importance, and takes action to achieve desired results.  Prioritizes multiple activities and projects.
•    Demonstrates the ability to deal openly and honestly with internal and external customers while building credibility and maintaining trust.  Exhibits empathy and sensitivity for the needs of customers.  Is perceived by others as being helpful and supportive.  
•    Demonstrates the ability to make sound decisions after considering all facts, potential risks, customer needs, and alternative solutions when dealing with all types of issues.


Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.  This document does not create an employment contract, implied or otherwise.  Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.  To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.