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IT Program Manager PMO in Chicago,US at Stericycle

Date Posted: 2/2/2018

Job Snapshot

Job Description

The Information Technology (IT) organization is an enterprise shared service and supports all businesses and corporate functions globally, providing oversight and management for enterprise technology.
This role is meant to successfully manage a global ERP Implementation Program, develop and maintain rela-tionships with project stakeholders to obtain project objectives. A comprehensive and appropriate systems development lifecycle and methodology will be a key to success. These activities will be performed independently with some guidance from the SVP of Business Transformation, VP of IT Strategy & Transformation and the Global IT PMO.
This role will manage and lead a large and complex global ERP Implementation Program that includes cross functional team members. This program is critical to the future state of Stericycle’s global business process improvement, information technology strategy, and future state operating model.
1. Manage multiple interdependent projects. Oversees all aspects of assigned programs through project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. Ensures accurate allocations of resources throughout the program.
2. Leads multi-disciplinary teams, composed of various levels of personnel, and vendors to create and deploy successful programs
3. Provide leadership and work collaboratively with project stakeholders to develop a comprehensive program plan based on approved funding.
4. Partner with project managers to perform Project Planning timelines. Oversee the creation /build/updating of project schedules, project charters, project plans, status reports, and work breakdown structures.
5. Program and project plans will include: Scope, Schedule, Cost, Quality, Organization and Communications, Staffing, Risk and Issue Management, Test, Configuration, and Change Management.
6. Perform Program and project Scope Management and effectively manage project work within the stated scope. Direct responsibility to manage program and project financial budgets within a narrow tolerance range.
7. Perform quality management: manage assigned programs, projects and subprojects / work efforts using appropriate rigor of designated delivery method (agile or waterfall).
8. Perform project cost management utilizing the company’s financial forecasting process.
1. Manage Estimated Time to Complete tasks (ETCs) and reconcile based on PMO guidelines.
2. Perform Issue & Risk Management: follow Stericycle tools and methodologies to create RAID logs (Risk, Action, Issue, and Decision).
3. Perform communication management: create / implement project organization and communication plans which enable the project team to effectively work together to meet project objectives.
4. Perform meeting management: prepare meeting agendas and meeting minutes, distribute meeting documentation, and maintain and monitor action item listings as necessary. Facilitate and lead meetings and steering committee meetings by being well-prepared and adhering to topics.
5. Prepare and present program progress, risks/issues and status updates to Executive and Senior leadership

Job Requirements

• 10+ years direct work experience in an IT project management capacity, leading large and complex projects
• 3+ years of program management, demonstrating expertise in leading large, complex enterprise programs.
• PMP Certification required; PgMP Certification a plus
• Bachelor's degree in the field of computer science, business administration, information systems or related field.
• Good understanding of IT concepts and terminology
• Strong organizational skills, with proven experience prioritizing work and coordinating several projects at one time.
• Soft skills to include: proactive, future-thinking, strategic, accountable, collaborative, manages ambiguity, strong planning & prioritization experi-ence
• Ability to effectively interface with technical (IT) groups as well as business teams, both in person and remotely
• High energy, ability to prioritize and has a desire to work in a results-oriented, fast growth environment
• ERP implementation experience required, SAP experience a plus
Key Competencies
- Build Vision and Strategy: Creates robust strategies for the function/organization that are aligned with Company vision and direction. Reduces complex issues to clear, understandable courses of action. Creates initiatives to reshape the organizations program management maturity over the mid-to-long term.
- Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals. .
- Delivers Results: Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations. .
- Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas and best practices in and outside the Company and embraces change introduced by others. .
- Develops and Inspires Others: Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accom-plishments. Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance.
Technical and Functional Skills:
Proven ability to provide program level oversight that ensures that all projects are delivered on-time, within budget and to an agreed quality level.
- Must possess extensive knowledge and expertise in project and program management as well as portfolio management methodologies and tools.
- Must have exceptional understanding of business fundamentals, able to work with all levels of business leaders director through senior level man-agement.
- Ability to conduct program and project post mortems to drive continual improvement of the project management process.
- Ability to enable prioritization across the many cross functional teams and team members’ projects, lead within a matrix.
- Value Proposition: Knowledge of procedures used to demonstrate the benefits (e.g., financial) of an IT solution.
- Application Development Methodology: Understanding of the standard application development methods covering the full development lifecycle (e.g., project preparation, analysis, design, development, testing, deployment and support) to ensure solution quality and consistency of process.
- Financial Management: Ability to manage program and project budgets within a narrow tolerance range.

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