Title: Regional Manager Ireland
About Us:
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
Responsible for the planning, managing, and monitoring of all service operations within a specific region that contribute to the profitable performance of the UK business in accordance with corporate strategy, goals and objectives. The Regional Manager is responsible for optimising the performance of the assets (investments/resources) ensuring that each branch in the region achieves specific goals in terms of customer service and operational service delivery (i.e. profits, support of sales growth, customer satisfaction, customer retention and satisfaction).
The Regional Manager is a multi-faceted, solution focused and driven operations professional responsible for coaching logistic teams to optimise their personal performance and individual development. The Regional Manager understands financial control and business development and maintains and enforces company policies, standards, and practices and ensures consistent implementation and adherence to the Company’s Mission, Vision and Values.
Key Job Activities:
Ensure all sites are managed and supported in a timely manner and in a condition appropriate to their use. Ensuring that the Region is operating safely, productively and efficiently at all times. Manage service operations in line with appropriate legislation including H&S, maintenance, standard operating procedures, working time directive and ‘O’ Licence requirements.
Ensure that company principles and standards are adhered to with respect to all personnel, resources, procedures and practices. Ensure Health and Safety standards are met and carry out regular audits.
Provide robust leadership and direction to ensure the smooth and seamless operation of the Region and maintain communications and personal contact with Managers (and staff), as appropriate, to ensure the effectiveness of operations support. This will include visiting the sites regularly and work closely with the Service Managers to identify other opportunities to improve the performance of the Region.
Monitor branch performance reporting and take action to identify areas of concern, rectify the causes of under-achievement. and identify and manage opportunities to improve the performance of the Region. Implement a policy of continuous improvement and develop, present and implement new ideas to improve the scope and quality of service delivery standards.
Responsibility for regional expenditure and business planning to ensure that financial budgets/future capex requirements are managed and controlled in strict accordance with Stericycle’s financial policies and procedures. Ensure that the site management teams are engaged in supporting the financial requirements and goals of the business including effective cost control, supporting AR functions, revenue, profit.
Provide clear direction and leadership to all team members through the provision of objectives, responsibilities and accountabilities, managing performance accordingly. Develop and foster a positive & high performing culture with the Region and encouraging teamwork, which will support with the identification of talent within these functions and support their development within the Region. Create structured development plans to facilitate upskilling of team members in line business requirements and changing technologies.
Influence and support the development of operational strategies and change initiatives across the region in line with Stericycle’s business transformation philosophy. Build a respected and valued reputation within the region, that delivers both positive long-term relationships with customers and creates a culture of performance within the regional team.
Education:
Required Education: Associate's or equivalent.
Preferred Education: Bachelor's or equivalent.
Required: CPC.
Preferred: Business or Logistics Degree.
Experience (EMEAA):
Experience managing a large logistics operation/distribution centres would be highly beneficial.
Demonstrable track record in managing a logistics operation and extensive knowledge in the specialized field. 5 years’ experience managing teams of different expertise (25-50 employees).
Experience working within a Regional role. Proven track record of managing multi-site operations and delivery customer service solutions in line with contractual obligations.
A minimum of 3 years’ work experience in operations/supply chain/logistics/e-commerce and transportation concepts such as forecasting, planning, optimization, logistics, delivery performance.
Financial and commercial acumen, proven experience managing a P&L.
Strong technical knowledge / background.
Demonstrate strong health and safety leadership.
Excellent planning & organisation skills.
Ability to review and analyse complex financial/business reports/data and generate innovative solutions/corrective action plans.
Strong interpersonal skills.
Confidently deal with a multitude of projects and changing priorities.
Experience of managing capital projects.
Strong Microsoft Office skills, data entry ability, and knowledge of databases, spreadsheets and statistical tools.
Excellent presentation skills.
Strong coach and leader with exceptional eye for detail ensuring the highest levels of productivity and efficiency.
Strong negotiating skills.
Certifications and/or Licenses:
Benefits:
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.